Technical Support & Firmware Specialist - Robotics

maxon is a global provider of world-class precision drive systems. Our drives are perfectly suited for wherever extreme precision and the highest quality standards are necessary - on Earth, and on Mars.

For creative minds and passionate doers, we offer a global yet trusted environment. Those who are prepared to question endless possibilities and challenge themselves will rise to great heights with us.

Our headquarters is in Switzerland, and we have multiple sites worldwide. We are establishing a new office in Barcelona, which allows us to connect with the latest innovation and technologies. For our site in Barcelona, we are looking for an enthusiastic, motivated individual to join us immediately or by agreement .

 

Your area of responsibility

• Provide second-level firmware support for customers using robotic drive systems
• Identify missing features or bugs in existing firmware and communicate findings to the development team
• Analyze support requests to detect recurring issues, documentation gaps, and design weaknesses
• Collaborate with development, product management, and sales to provide feedback and help create clear documentation and training materials

This job is perfect for you if you...

• hold qualifications in embedded software development and maintenance with at least two years of experience in a similar role
• understand robotic drive systems and control algorithms
• are familiar with bus communication protocols such as CAN, EtherCAT, or ProfiNet
• have hands-on experience with robotics-specific firmware
• stay up to date with ongoing developments in this area
• can communicate confidently with international customers in a technical support role
• collaborate effectively across departments within the maxon group
   

What We Offer

• A young and friendly working environment in an inspiring setting
• Working in an office with a startup vibe, backed by the stability of a solid mid-sized company
• An international environment with regular contact with employees in Switzerland and other locations
• Access to our internal maxon academy and opportunities for personal and professional development
• A permanent contract and a competitive salary based on your experience
• Flexible annual working hours and a hybrid model of work that allows you to balance your professional goals with your personal aspirations.

Your Contact

Are you interested in this varied role? We look forward to receiving your application.

Do you have questions about the recruitment process? Feel free to contact us.

e-Mail: mcsx@maxongroup.com 
maxon | Barcelona | www.maxongroup.com