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maxon Support

Find answers. Solve problems.

Get answers to questions about specific maxon products or applications from the people who know them best: our experts. In the maxon Support Center you’ll find answers on technical topics, component selection, and configurations.

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Support Center

Questions about your drive?

Whether standardized drives for automation or highly specialized niche solutions for robotics or space research, every industry has different requirements – and its own questions. That’s why engineers, technicians, scientists, and specialists from many industries work at maxon, and are on hand to support you with their knowledge. 
Support Center

Technical support

Here you’ll find technical topics, practical tips, and comprehensive information on the use and system integration of maxon components.

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Sales support

Answers to general questions about sales topics, the maxon sales network, and the use of the online configurator, plus helpful information on data security, payments, delivery, and returns.

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Tutorials

We explain step by step how our Support Center works, from login and the personal data in your account, through to the list of support tickets.

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maxon Academy

Do you know about our Academy? Here you’ll find exciting content from the world of drive technology.

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Drive Knowledge

Basics for selecting the right motor.

Speeds, constants, characteristic curves, and tolerances – the key terms relating to our electric motors are explained here with formulas and diagrams. 

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Drive knowledge. In a nutshell.

Here you’ll find information on technical features, thermal behavior, commutation, integrated electronics, and much more in our individual product groups, all presented in a compact format. The knowledge of maxon experts helps you find the right components for a specific drive task.

Brushed DC motors

Our motors with graphite or precious metal brushes operate with minimal startup voltages and extremely low levels of electrical interference.

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EC motor with ironless winding

Our motors with a long service life and stationary ironless winding for high overload capacity.

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EC motor with iron winding

Our motors with stationary iron winding with good heat dissipation.

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EC frameless motor

With our frameless motor kits, the rotor and stator are delivered separate without bearings or motor shaft.

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Compact drive

Our compact drives with integrated commutation electronics with speed control are operated directly with DC voltage.

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Gearheads

maxon offers spur and planetary gearheads and Koaxdrive variants in various versions and configurations.

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Motor Control

Our motor control range with high PWM frequencies includes servo amplifiers for controlling DC and EC motors.

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Sensor

maxon offers inductive, magnetic, and optical encoders, DC tachos and resolvers in various versions and configurations.

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Angelica Perzan,

Sales Engineer

“I was recently approached by a customer with a robotics application that was very sensitive to electromagnetic emissions but couldn’t use a brushless motor. Engineers had originally considered a DC motor with an iron core without understanding the full implications of their choice. Instead of opting for a DC motor with an iron core and then finding a way to mitigate the electromagnetic emissions, there are measures that can be taken earlier in the selection process.”

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Support

Your contact for technical questions.

You can access our international team of experts through our Support Center. We generally respond to requests within one working day.

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Information

Additional interesting facts for you.

Learn more about maxon as a company, the exciting world of drive technology, and career opportunities.

 

Coorperate with maxon

Young Engineers Program

With YEP, we have created an international platform for young talents, universities, and start-ups from all over the world. Here, we implement exceptional innovation projects and support outstanding engineering.

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Company

Technology

Our core technologies are based on 60 years of experience in combining mechanical micro-components and electrical systems. Today, we constantly push the boundaries of what is feasible and make targeted investments in research and development.

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Career

Working at maxon

We provide a suitable starting point for every professional level in a dynamic industry. In our Careers section, you will find current job openings and the right people to contact.

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Knowledge & Support

Blog

Interviews, feature articles, application stories: Our company is full of stories. Discover exciting stories from the maxon universe.

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