maxon Support

Find answers. Solve problems.

Get answers to questions about specific maxon products or applications from the people who know them best: our experts. In the maxon Support Center you’ll find answers on technical topics, component selection, and configurations.


Support Center

Questions about your drive?

Whether standardized drives for automation or highly specialized niche solutions for robotics or space research, every industry has different requirements – and its own questions. That’s why engineers, technicians, scientists, and specialists from many industries work at maxon, and are on hand to support you with their knowledge. 
Support Center

Technical support

Here you’ll find technical topics, practical tips, and comprehensive information on the use and system integration of maxon components.

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Sales support

Answers to general questions about sales topics, the maxon sales network, and the use of the online configurator, plus helpful information on data security, payments, delivery, and returns.

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We explain step by step how our Support Center works, from login and the personal data in your account, through to the list of support tickets.

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maxon Academy

Do you know about our Academy? Here you’ll find exciting content from the world of drive technology.

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Drive Knowledge

Basics for selecting the right motor.

Speeds, constants, characteristic curves, and tolerances – the key terms relating to our electric motors are explained here with formulas and diagrams. 


Angelica Perzan,

Sales Engineer

“I was recently approached by a customer with a robotics application that was very sensitive to electromagnetic emissions but couldn’t use a brushless motor. Engineers had originally considered a DC motor with an iron core without understanding the full implications of their choice. Instead of opting for a DC motor with an iron core and then finding a way to mitigate the electromagnetic emissions, there are measures that can be taken earlier in the selection process.”



Your contact for technical questions.

You can access our international team of experts through our Support Center. We generally respond to requests within one working day.

Contact us